Privacy Policy – Sleeping Pills Direct

Effective Date: January 2026

At Sleeping Pills Direct, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.sleepingpillsdirect.co.uk or our services.

By using our website or purchasing medication, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with our website or place an order:

  • Personal Identification Information: Name, date of birth, email address, phone number, and billing/shipping address.
  • Prescription Information: Details of the medication you order and your verified prescription.
  • Payment Information: Banking or crypto payment details (processed securely; we do not store full card details).
  • Technical Information: IP address, browser type, operating system, and browsing activity on our website.

We collect this information only to provide our services safely and legally, in compliance with UK pharmacy regulations.

How We Use Your Information

Your personal information is used for the following purposes:

  1. Processing Orders: To verify prescriptions, process payments, and deliver medication safely.
  2. Customer Support: To respond to inquiries, provide guidance, and resolve issues.
  3. Legal Compliance: To comply with UK law regarding prescription-only medication.
  4. Improving Our Services: To enhance website functionality, user experience, and service delivery.

We never sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you submit your prescription or place an order.
  • Contractual Necessity: To fulfill your order and provide pharmacy services.
  • Legal Obligation: To comply with UK pharmacy regulations and prescription verification requirements.
  • Legitimate Interests: To improve our services, secure our website, and prevent fraud.

Data Security

We take extensive measures to protect your data, including:

  • Secure servers with SSL encryption for all online transactions.
  • Access restrictions so only authorized personnel can handle sensitive information.
  • Regular audits and monitoring to prevent unauthorized access, loss, or misuse.

Your privacy and safety are paramount. We are committed to protecting your information at every step.

Cookies and Tracking

Our website uses cookies to enhance your experience and improve functionality. Cookies may be used for:

  • Remembering your preferences.
  • Monitoring website traffic and usage patterns.
  • Improving website performance and security.

You can adjust your browser settings to block or delete cookies, but some features of our website may not function properly without them.

Sharing Your Information

We do not sell or rent your personal information. We may share information only in limited circumstances:

  • With licensed pharmacy staff for prescription verification.
  • With delivery services to ensure your order reaches you safely and discreetly.
  • If required by law or government authorities for compliance or legal investigations.

All partners involved in processing your order are required to maintain strict confidentiality and comply with data protection laws.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data we hold.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (where legally permissible).
  • Restrict processing of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are violated.

To exercise any of these rights, contact us at [email protected].

Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders and related services.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

Once this period ends, your information is securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: [email protected]
Website: www.sleepingpillsdirect.co.uk

Sleeping Pills Direct – Licensed UK Pharmacy. Your privacy, safety, and discreet service are our priority.