Frequently Asked Questions (FAQs)

About Sleeping Pills Direct

1. What is Sleeping Pills Direct?
Sleeping Pills Direct is a UK-based online pharmacy providing prescription-only sleeping tablets. We operate in line with UK regulations to ensure all medicines are supplied safely, legally, and professionally.

2. Are you a licensed UK pharmacy?
Yes. Sleeping Pills Direct works with licensed pharmacists and dispenses medication only after prescription verification, ensuring compliance with UK pharmacy laws.

3. Who can use your services?
Our services are available to adults in the UK who hold a valid prescription for the medication they wish to order.

Prescriptions & Ordering

4. Do I need a prescription to order?
Yes. All medications sold on Sleeping Pills Direct are prescription-only. Orders are processed only after a valid prescription is confirmed.

5. How do I submit my prescription?
You can upload or submit your prescription during checkout. Our pharmacy team will review and verify it before dispensing medication.

6. What happens if my prescription is not approved?
If a prescription is invalid, incomplete, or cannot be verified, the order will not be processed, and you will be contacted with further guidance.

7. Can I order without uploading a prescription first?
You may place an order, but it will not be dispensed or shipped until a valid prescription has been reviewed and approved.

8. Can I reorder my medication?
Yes, provided you have a valid and current prescription that allows refills or continued treatment.

Medications & Safety

9. What types of sleeping tablets do you supply?
We supply prescription-only medications commonly used for sleep and anxiety-related sleep issues, including Temazepam, Zopiclone, Diazepam, Lorazepam, Xanax, and similar treatments.

10. Are the medications genuine?
Yes. All medicines supplied by Sleeping Pills Direct are genuine, sourced through licensed channels, and dispensed by qualified professionals.

11. Are sleeping tablets safe to use?
When taken exactly as prescribed by a healthcare professional, sleeping tablets can be safe and effective. They are generally intended for short-term use.

12. Can sleeping tablets cause side effects?
Like all medicines, sleeping tablets may cause side effects such as drowsiness, dizziness, or coordination issues. Your prescriber can advise if a medication is suitable for you.

13. Can I take sleeping tablets long term?
Most sleeping tablets are prescribed for short-term use. Long-term treatment should always be discussed with a healthcare professional.

Delivery & Discretion

14. How long does delivery take?
UK delivery typically takes between 1–4 business days after prescription approval, depending on the delivery option selected.

15. Is delivery discreet?
Yes. All orders are shipped in plain, unmarked packaging with no reference to medication or pharmacy contents.

16. Do you ship outside the UK?
No. To remain compliant with UK pharmacy regulations, we currently ship only within the United Kingdom.

17. Can I track my order?
Yes. Once your order has been dispatched, tracking details will be sent to you via email.

Payments & Refunds

18. What payment methods do you accept?
Accepted payment methods are displayed at checkout. All payments are processed securely.

19. Can I cancel my order?
Orders may only be cancelled before prescription verification and dispatch. Once medication has been dispensed, cancellations are not possible.

20. Do you offer refunds?
Due to the nature of prescription medicines, refunds are only available if an error occurred or the product was damaged in transit.

21. What if I receive the wrong medication?
If an error occurs, contact us immediately. We will investigate and arrange a replacement or refund where appropriate.

Privacy & Support

22. Is my personal information kept private?
Yes. We follow UK GDPR guidelines and take strict measures to protect your personal and medical information.

23. Will my details be shared with third parties?
Your data is only shared when necessary for prescription verification, payment processing, or delivery, and never for marketing purposes.

24. How can I contact Sleeping Pills Direct?
You can contact our support team by email at [email protected] for any questions or assistance.

25. Where can I find more information about my medication?
Each product page includes detailed information about how the medication works, its uses, and possible side effects. Our pharmacy team is also available to help.

Sleeping Pills Direct – A trusted UK pharmacy providing prescription-only sleeping tablets with discreet delivery, professional oversight, and patient safety at the core of everything we do.